Our commitment to safety, quality
and compliance.

At AirDuct Commercial HVAC Services, safety, compliance, quality, and environmental responsibility are at the core of everything we do. We are committed to delivering professional commercial HVAC hygiene and ventilation services in accordance with applicable Australian legislation, industry standards, and best practices.

Our Commitment

We are committed to providing services that:

• Promote healthier indoor air quality.
• Improve HVAC system performance and energy efficiency.
• Reduce contamination and fire risks.
• Support safe and compliant commercial buildings.
• Protect our employees, clients, contractors, and the environment.

Health & Safety

AirDuct operates under a comprehensive Workplace Health and Safety (WHS) framework designed to protect workers, clients, and the public.

Our technicians:

• Complete site-specific risk assessments before commencing work.
• Follow Safe Work Method Statements (SWMS) where required.
• Use appropriate Personal Protective Equipment (PPE).
• Operate compliant equipment and tools.
• Maintain safe work practices at all times.

Industry Standards

Where applicable, our services are carried out in accordance with recognised Australian legislation, manufacturer recommendations, and relevant industry guidelines, including:

• Work Health and Safety (WHS) legislation
• Australian Consumer Law
• Environmental protection requirements
• Building owner and facility management requirements
• Industry best practices for HVAC hygiene, ventilation cleaning and commercial kitchen exhaust maintenance

Quality Assurance

AirDuct is committed to delivering consistent, high-quality workmanship through:

• Qualified and trained personnel
• Quality inspections
• Service documentation
• Compliance reporting
• Continuous improvement
• Customer feedback

Environmental Responsibility

We aim to minimise our environmental impact by:

• Using responsible cleaning methods.
• Properly disposing of waste materials.
• Reducing dust and airborne contaminants.
• Promoting energy-efficient HVAC operation.
• Supporting sustainable maintenance practices.

Service Documentation

Following completion of services, clients may receive:

• Service Reports
• HVAC Compliance Certificates
• Inspection Reports
• Maintenance Reports
• Photographic Records (where applicable)
• Recommended maintenance schedules

Insurance

AirDuct Commercial HVAC Services maintains appropriate business insurance coverage, including Public Liability Insurance and other insurances required for the services we provide.

Client Responsibilities

Clients are responsible for:

• Providing safe and unrestricted access to work areas.
• Informing AirDuct of any known hazards.
• Ensuring required building services are available during scheduled works.
• Advising of any site-specific compliance requirements before work commences.

Continuous Improvement

We regularly review our procedures, training, equipment, and service delivery to ensure ongoing compliance with Australian laws, evolving industry standards, and customer expectations.

Reliable Comfort. Every Day.

Cleaner Air • Safer Workplaces • Better Performance